Sale FAQs (Frequently Asked Questions)
What forms of payment are accepted at the sale? Cash is preferred, but we are able to accept debit and credit cards as well! No checks, please.
Can I bring my children to the consignment sale? All children are welcome during the sale's public hours. We just ask that you keep them by your side at all times to ensure their safety. However, if you have passes to the Pre-sale, we ask that you do not bring children. The pre-sale will be crowded, and the hours so short that it will be difficult to effectively shop while attending to children as needed. We apologize for any inconvenience.
How do I decide the best price for my items? The general rule for pricing is to list your items at 25-50% of the price you originally paid for them, depending on their quality, popularity and condition. For example, brands like Gymboree, Hanna Anderson, and Mini Boden will demand higher prices than brands from Target, Walmart, and other discount stores. If a shopper knows that she can by a shirt from Walmart for $5 new, she is likely not going to pay $4 used at the sale. Ask yourself, "What would I pay for this now?"
Are there limitations on how many items I may consign? We have only a few restrictions:
- Infant clothing sized 12 months and smaller is limited to 15 items per size and gender. This means that you may bring 15 girl 0-3 mos items, 15 boy 0-3 mos pieces, 15 girl 3-6 mos items, and so on...
- Children's shoes are limited to 10 of your best pairs, regardless of size or gender
- Maternity clothing is limited to 15 pieces per consignor, regardless of size
Outfits and sets of like items hung on the same hanger (ex, set of three sleepers) that are tagged and priced together count as one item. Other than the few restrictions listed above, we are happy to have as many items as you would like to bring us, as long as they are in great condition! Please email us if you have large items to consign so that we may plan our space appropriately.
What can Consignors expect when they drop items off? Drop-off appointments are available on Monday, October 11th between the hours 10:00am and 8:00pm, and on Tuesday, October 12th between 8:00am and 8:00pm. There will also be Open Drop-Off (no appointment needed) on Wednesday, October 13th between 8:00am and 12:00pm. Please allow 30 minutes - 1 hour to drop off (though it may take less time), depending on the number of items you are including in the sale. If you are including a crib, toddler bed, or similar item in the sale, you must assemble it at drop-off, so please allow the necessary time to do so. Unfortunately, we do not have the staff available to assemble items for you, though we will try to assist you if time permits.
Please bring a load of your items with you into Camp Harlow when you arrive. You will first verify your contact information and complete a Consignor Agreement. While you are checking in, we will inspect your items to ensure that they are all tagged and priced, and meet the guidelines outlined on our"Preparing Items for Sale" page. Any items that are not deemed appropriate for the sale will be given back to you. We then ask that you put away your toys, books, baby equipment, etc. while we hang your clothes. Please arrive with your clothing already sorted by GENDER and SIZE, as this will expedite the process. We will then issue you the Consignor and Guest passes to the Pre-Sale on the evening of Wednesday, October 13th, and the Consignor pass to the private Half Price Pre-Sale on Friday, October 15th, and you're on your way!
Please bring a load of your items with you into Camp Harlow when you arrive. You will first verify your contact information and complete a Consignor Agreement. While you are checking in, we will inspect your items to ensure that they are all tagged and priced, and meet the guidelines outlined on our"Preparing Items for Sale" page. Any items that are not deemed appropriate for the sale will be given back to you. We then ask that you put away your toys, books, baby equipment, etc. while we hang your clothes. Please arrive with your clothing already sorted by GENDER and SIZE, as this will expedite the process. We will then issue you the Consignor and Guest passes to the Pre-Sale on the evening of Wednesday, October 13th, and the Consignor pass to the private Half Price Pre-Sale on Friday, October 15th, and you're on your way!
What can Consignors expect when they pick up unsold items? All Consignors must arrange to pick up their unsold items (which will be sorted in piles by Consignor number order) on Saturday, October 16th between 7:00 pm and 8:30 pm. Any items not picked up during these hours will be donated to Court-Appointed Special Advocates (CASA) of Lane County to benefit neglected and abused children in the area. NO EXCEPTIONS! We must vacate Camp Harlow Saturday night after Consignor Pick-Up, so we are unable to hold items overnight for pick-up at a later time. If you are unable to collect your items yourself, please arrange for someone to do so for you.
What percentage of the sales does the Consignor make on their items? Consignors keep 70% of the selling price from each of their items sold, while itty bitty boutique keeps a modest 30% of the proceeds. However, if you become a Volunteer Worker, you may be eligible to receive 75-80% commission on your sales. Please see our "Volunteer Worker" page for more details.
Do I need to consign in order to be a Volunteer Worker? No, we have many Volunteers that are not Consignors. They choose to work with us for the opportunity to shop ahead of the Consignors, and also because they enjoy participating in the sale!
What is the $12 administration fee deducted from my Consignor check used for? Will it be waived if I do not sell many items? The administration fees help to pay part of the sale's overhead, including the location rental, printing costs, advertising fees, cost of sale supplies, and other expenses. Those expenses that cannot be met with this fee are paid for with the 30% commision itty bitty boutique earns from Consignor sales. A sale of this magnitude is very expensive to organize, and we simply would not be able to do so without every Consignor contributing his/her share. Every Consignor is afforded the same access to the rental space, the advertising, and the supplies necessary to execute the event, regardless of the number of items they choose to submit to the sale. For this reason, we are unble to waive the administration fee for those who choose not to submit many items for sale, or do not sell many of the items they do bring. We appreciate your understanding of our need to cover expenses, and ask that you consider whether you have enough items to justify the administration fee before registering as a Consignor.
Why do you request that I use wire hangers, and where can I get them? Plastic hangers take up much more space, add weight to our racks, and are more difficult to pin garments on. We request that, when possible, you use wire hangers to help us conserve space and avoid overloading the racks. Some dry cleaners recycle wire hangers. Inexpensive wire hangers (in child and adult sizes) may also be purchased at the West 11th Walmart in Eugene, the Springfield Walmart on Olympic Street, and possibly other discount stores, though they sold out quickly prior to our past sales. We do not want this to become a burden for you, so if you are not able to locate wire hangers, we will accept plastic hangers.
Will my hangers be returned to me after the sale? No, garments are not removed from their hangers at the time of purchase. You will, however, get to keep hangers from any items that you purchase from the sale and will be able to use these if you consign with us in the future!
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